All Systems Operational
Uptime over the past 90 days. View historical uptime.
Knock systems ? Operational
90 days ago
100.0 % uptime
Today
Notification delivery Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhook delivery Operational
90 days ago
100.0 % uptime
Today
API and workflow logs Operational
90 days ago
100.0 % uptime
Today
Link and open tracking Operational
90 days ago
100.0 % uptime
Today
Third-party integrations Operational
Datadog US1 Metrics ? Operational
Event ingestion providers ? Operational
Segment Streaming Destinations (US) Operational
Mailjet Outgoing SMTP Operational
AWS ses-us-east-1 Operational
SendGrid SMTP Operational
SparkPost SMTP Delivery - USA Operational
Slack Apps/Integrations/APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 4, 2023

No incidents reported today.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023
API ingestion issues caused by misconfiguration
Postmortem - Read details
May 25, 22:25 UTC
Resolved - We have already rolled back this configuration change and all data is being processed again as normal as of 1:53pm ET. We'll be sharing a post-mortem shortly.
May 24, 17:53 UTC
Investigating - At 1:31 PM ET (5.31pm UTC) we started to roll out an infrastructure upgrade to improve our ability to scale the Knock API. This upgrade caused an unexpected failure in API processing for 22 minutes until 1:53 PM ET due to a misconfiguration around a critical component of our API ingestion layer.

During this time frame, workflow triggers, and integration events were not processed and were dropped, despite successful API responses. Scheduled workflows, changes made to Knock environments using the CLI or dashboard, and already stored user data were not affected. Any affected workflow triggers or source events sent during this window can be resent to our API to ensure they are processed.
May 24, 17:31 UTC
May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

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