All Systems Operational
Uptime over the past 90 days. View historical uptime.
Knock systems ? Operational
90 days ago
99.96 % uptime
Today
Notification delivery Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhook delivery Operational
90 days ago
100.0 % uptime
Today
API and workflow logs Operational
90 days ago
99.92 % uptime
Today
Link and open tracking Operational
90 days ago
99.89 % uptime
Today
Third-party integrations Operational
Datadog US1 Metrics ? Operational
Event ingestion providers ? Operational
Segment Streaming Destinations (US) Operational
Mailjet Outgoing SMTP Operational
AWS ses-us-east-1 Operational
SendGrid SMTP Operational
SparkPost SMTP Delivery - USA Operational
Slack Apps/Integrations/APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 20, 2024

No incidents reported today.

Sep 19, 2024

No incidents reported.

Sep 18, 2024
Issue resolving tracked links for some recipients
Resolved - We have introduced an alternative link tracking domain, `c1.knoclick.com`, for all newly generated links. This domain should be accepted by ISPs, which will restore service moving forward.. We will continue to work with Spectrum and any other affected ISPs to unblock the affected domain.
Sep 18, 01:20 UTC
Identified - The ISP Spectrum may be preventing access to Knock’s tracked link domain c.knock.app. We are working on resolving this issue with Spectrum and any other affected ISPs.
Sep 17, 18:13 UTC
Investigating - We are investigating reports that tracked links are failing to resolve for some customer recipients, instead returning a certificate validation error. We are able to reproduce the issue intermittently and we are working on a fix. We will share updates as we have them.
Sep 17, 17:54 UTC
Sep 17, 2024
Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024
Elevated FCM sending issues
Resolved - This incident has been resolved.
Sep 12, 16:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 16:01 UTC
Update - We are continuing to investigate this issue.
Sep 12, 15:30 UTC
Investigating - We're seeing issues with sending push notifications across FCM that we're currently investigating. We'll post an update as soon as we have more to share.
Sep 12, 14:32 UTC
Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

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