Delayed processing of tracking events
Incident Report for Knock
Resolved
Tracking service event processing is no longer delayed.
Posted Oct 15, 2024 - 20:18 UTC
Investigating
We are investigating delayed processing of tracking events. Message events associated with tracked-link clicks and email-open actions are delayed by a couple minutes currently for some customers. Tracked-link resolution is not affected.
Posted Oct 15, 2024 - 19:34 UTC
This incident affected: Knock systems (Link and open tracking).