Increase in 5xx errors from the Knock API
Resolved·Degraded performance

The Knock API continues to operate normally and without error.

Mon, Apr 17, 2023, 05:09 PM
(2 years ago)
·
Affected components
API
Updates

Resolved

The Knock API continues to operate normally and without error.

Mon, Apr 17, 2023, 05:09 PM

Investigating

The Knock API has stopped returning a small number of 500s. We will continue to monitor the situation.

Mon, Apr 17, 2023, 04:48 PM(21 minutes earlier)

Investigating

We are still investigating the cause of the 500 errors.

Mon, Apr 17, 2023, 04:28 PM(20 minutes earlier)

Investigating

We are still investigating the cause of the 500 errors.

Mon, Apr 17, 2023, 03:56 PM(31 minutes earlier)

Investigating

We are still investigating the cause of the 500 errors.

Mon, Apr 17, 2023, 03:30 PM(26 minutes earlier)

Investigating

We are still investigating the cause of the 500 errors.

Mon, Apr 17, 2023, 02:55 PM(35 minutes earlier)

Investigating

We have found a possible root cause for the 500 errors.

Mon, Apr 17, 2023, 02:33 PM(21 minutes earlier)

Investigating

We're currently investigating a small number of 500-level errors returned from the Knock API.

Mon, Apr 17, 2023, 02:22 PM(11 minutes earlier)

Investigating

We're currently investigating a small number of 500-level errors returned from the Knock API.

Mon, Apr 17, 2023, 02:21 PM