Increase in 5xx errors from the Knock API

Resolved·Degraded performance

The Knock API continues to operate normally and without error.

Mon, Apr 10, 2023, 04:26 PM

(2 years ago)

Affected components

Apr 10, 2023, 03:12 PM

04:26 PM

API

Updates

Resolved

The Knock API continues to operate normally and without error.

Mon, Apr 10, 2023, 04:26 PM

Monitoring

The Knock API has stopped returning a small number of 500s. We will continue to monitor the situation.

Mon, Apr 10, 2023, 03:53 PM(32 minutes earlier)

Investigating

We're currently investigating a small number of 500-level errors returned from the Knock API.

Mon, Apr 10, 2023, 03:12 PM(41 minutes earlier)