Billing usage delays

Incident Report for Knock

Resolved

This incident has been resolved.

Posted Dec 13, 2022 - 17:37 UTC

Monitoring

We've applied a patch and we're continuing to monitor. Usage reporting should again be live.

Posted Dec 13, 2022 - 17:14 UTC

Investigating

We're experiencing an issue with our usage reporting service to our downstream billing provider. Your billing dashboard and usage may be delayed as a result of this.

Posted Dec 13, 2022 - 16:23 UTC

This incident affected: Knock systems (API).