Datadog Metrics Integration Delayed
Incident Report for Knock
Datadog has recovered its services enough for us to re-enable this feature for all our customers.
Posted Mar 09, 2023 - 04:10 UTC
Our status page previously indicated that Knock was experiencing a major outage due to the Datadog outage. This was marked in error, as Knock has been operating as normal with the exception of forwarding metrics to Datadog for customers with that feature enabled. Metrics for Datadog are being buffered by Knock and will be forwarded as soon as Datadog's service is fully restored.
Posted Mar 08, 2023 - 19:16 UTC
Datadog has been reporting an outage at 1:31 AM ET. Although Knock continues to operate as normal, customers that use our Datadog integration may see that some metrics have been dropped during the outage. We began to buffer metrics internally at 1:03 PM ET to preserve those metrics, and to reduce pressure on Datadog’s API. Once Datadog’s incident is fully resolved, we will resume forwarding metrics to Datadog.
Posted Mar 08, 2023 - 18:30 UTC
This incident affected: Third-party integrations (Datadog US1 Metrics).