Degraded API logs

Incident Report for Knock

Resolved

This incident has been resolved.

Posted Nov 01, 2023 - 16:44 UTC

Update

We have implemented the fix and API logs are no longer delayed.

Posted Nov 01, 2023 - 16:44 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 01, 2023 - 15:58 UTC

Investigating

We’re seeing degraded performance in our API log processing and as such, logs may be delayed in the dashboard. We’re currently investigating the issue. All other systems are performing normally.

Posted Nov 01, 2023 - 12:45 UTC

This incident affected: Knock systems (API and workflow logs).