Delayed usage reporting

Incident Report for Knock

Resolved

Our third-party usage-based billing provider has resolved the issue and we're reporting usage events again. Billing dashboards should be up to date shortly.

Posted Jan 17, 2023 - 23:10 UTC

Identified

Our usage-based billing provider is experiencing an outage resulting in delayed usage billing information being shown in the dashboard.

Posted Jan 17, 2023 - 22:49 UTC

This incident affected: Knock systems (Dashboard).