Affected components
Notification delivery
Updates
Resolved
This incident has been resolved.
Thu, May 26, 2022, 11:02 PM
Identified
The issue has been identified and a fix is being implemented.
Thu, May 26, 2022, 07:48 PM(3 hours earlier)
Investigating
We have implemented a bypass on the affected component as we continue to investigate the root cause of this issue. All messages are currently processing in real-time with no delay, and there are no queued workflows to drain.
Thu, May 26, 2022, 07:47 PM
Investigating
We've discovered that a subset of workflow triggers that were sent to Knock today from 2am UTC may have been delayed in being processed, leading to delayed notification generation.
Thu, May 26, 2022, 07:45 PM