Increase in 5xx errors from the Knock API
Incident Report for Knock
500s from the Knock API have stopped following our fix. We are marking this incident as resolved, but will continue to monitor performance throughout the day.
Posted Apr 06, 2023 - 13:47 UTC
We have observed a drop in 500s from the Knock API. We will continue to monitor closely for the next 15 minutes.
Posted Apr 06, 2023 - 13:32 UTC
We've identified a potential cause of the increase in 500s from the Knock API. We have implemented a fix and continue to monitor the situation.
Posted Apr 06, 2023 - 13:18 UTC
We're current investigating a small number of 500-level errors from the Knock API.
Posted Apr 06, 2023 - 12:55 UTC
This incident affected: Knock systems (API).