Elevated error rate from the V1 API
Resolved
Degraded performance

This incident has been resolved.

Thu, Jun 20, 2024, 08:32 PM
9 months ago
Affected components
API
Updates

Resolved

This incident has been resolved.

Thu, Jun 20, 2024, 08:32 PM
16m earlier...

Monitoring

Cloudflare reports they've implemented a fix for the issue. We are continuing to monitor our systems closely.

Thu, Jun 20, 2024, 08:16 PM
34m earlier...

Investigating

We're investigating reports of 502 errors and increased response times from the Knock V1 API. We believe this is related to an ongoing incident reported by our edge provider Cloudflare, affecting requests from the Eastern US and Western Europe regions. We are not seeing any issues processing requests once they have reached our systems at this time.

We'll continue to monitor the situation closely.

For more details on Cloudflare's incident, see: https://www.cloudflarestatus.com/incidents/p7l6rrbhysck

Thu, Jun 20, 2024, 07:42 PM